Privacy

Prana IV Therapy cares about your data - hey, we're people with data too! Here are the privacy policies we follow at Prana:

Prana IV Therapy is sensitive to protecting the privacy of our website visitors. The purpose of this Privacy Statement is to let you know how we handle information received from you through this website, as well as inform you of the risks involved when you communicate or provide information by way of the Internet. Keep in mind that changes are periodically made to this Privacy Statement without notice and it is your responsibility to review the Statement when you use this website. By continuing to use this site, you consent to any changes to our policy or terms of use.

During your visit to our website, remember that the medical and health information presented here is intended to be general in nature, and should not be viewed as a substitute for professional advice. Please consult with a health care professional for all matters relating to personal medical and health care issues.

Health and Medical Information

Certain health and medical information about you is protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state law. This information may be provided by you online or offline, or may be collected by us from other methods such as through a health care provider. We protect covered health and medical information as required by HIPAA and applicable state law. Similarly, we may use covered health and medical information as permitted by HIPAA and applicable state law.

To read more about our privacy practices regarding health and medical information under HIPAA, please click here [Notice of Privacy Practices]. In the event of any conflict between our HIPAA Notice of Privacy Practices and this Website Privacy Statement, the terms of our HIPAA Notice of Privacy Practices shall control.

Security/Confidentiality
No transmission of data over the Internet or any wireless network can be guaranteed to be 100 percent secure. We will, however, use a number of physical security methods (such as locks and alarm systems); electronic security methods (passwords and encryption methods); and procedural methods (rules regarding the handling and use of information) to protect the security and integrity of information submitted through this Web site.

Information Collection and Storage
Personally Identifiable Information: We do not collect information that personally identifies you unless you choose to provide it to us (for example, Web pages that allow you to book an appointment, complete an online job application or send an e-mail message). The personal information you submit is shared only with those people in our organization who need this information to respond to your question or request, and as otherwise permitted by law to allow us to operate our business or to comply with applicable laws.

As used in this Privacy Statement, personal information does not include information protected under HIPAA or applicable state laws, which is protected as described in the section “Health and Medical Information” above.

Non-Personally Identifiable Information: We collect information that does not personally identify you for various purposes (for example, website usage, traffic patterns, site performance and related statistics based on our tracking record of your visits to our website).

We collect some of this information using persistent “cookies” to recognize a repeat visitor; this helps us collect general information about how our site is viewed. We also collect and log the IP address of each visitor to gather aggregate data on visitors to our site. Keep in mind that neither cookies nor IP addresses are used to collect any personal information from you.

Email
Most email does not provide a completely secure and confidential means of communication. It is possible that your email could be viewed inappropriately by another Internet user. If you choose to provide us with your email, any misaddressing may result in others intercepting, altering, forwarding or using the information without authorization. If you wish to keep your information completely private, you should not use email.

From time to time, a representative from Prana IV Therapy’s website may wish to deliver information to you via email. In addition, Prana IV Therapy’s Community Relations Department may occasionally distribute news and announcements via email. Please note, we do not sell, trade, or otherwise share our email lists with others. You may remove your name from any list you have registered for using our website’s established method.

Text Messaging

We do not use text message marketing. We will never text you an unsolicited text message. 

By texting a question to our support team, you are consenting to receive their reponse via text message. Carrier & data rates & fees may apply. We will only answer your questions, and will not text you with marketing offers. Once the conversation is complete it is archived - we are not using your number for any purpose other than for inbound customer service initiated by the customer.

You may reply STOP at any time to end the conversation and we will delete the conversation and never text you again.

We will never sell or share your number with any third party.

Links to Other Websites
Our website contains links to other websites that are not managed or controlled by us. These links are provided for your convenience only. We do not review, endorse or take responsibility for the content of these other websites. If you choose to access such sites, you are subject to the privacy policies of those sites.

  • If you receive email at work, your employer may have the right to save and read your email; similarly, your Internet service provider may have the right to save and read your email.
  • If you share your email account, others may view your emails.
  • Email can be used unknowingly to spread computer viruses.

Information From Children
Our website is not intended to attract or collect information from children under the age of 13, unless they receive verifiable parental consent. If you think we have collected personal information from a child under the age of 13 through this website, please contact us immediately.

Printing or Downloading Information
Unless otherwise stated, you may print or download information from our website for personal, noncommercial use only. You must, however, identify the source of the material and include a statement that the materials are protected by copyright law.

Refunds

If you are unsatisfied with your service for any reason at all, please contact us at 480-202-4993! Our goal is to make your experience fantastic, and we will do whatever it takes to make it right, included refunding your service cost, sending a nurse out to you, or adding a freebie to your next visit!

Terms & Conditions

REFERRAL PROGRAM

For every new friend you refer, you automatically receive a $10 credit to your account, and your friend receives $10 their first visit.

  • Your friend must be a new guest & use an email address + phone number not currently in our system.
  • You both only receive the referral benefits on their first visit, not subsequent visits.
  • Your gift will be applied after their first service is paid & closed out.
  • You can refer as many friends as you like - there are no limits!
  • You can both redeem your gifts with other offers (like the clinic discount, group discounts, etc.)
  • You will also still receive your extra loyalty points for referring them - that program is unchanged by this new program!
  • We reserve the right to close out this program at any time.

Website Contact Information

If you have questions about this Privacy Statement, please contact us at:

contact@pranaivtherapy.com
10824 N 71st Place Suite C
Scottsdale, AZ 85254
480-202-4993